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Privacy Policy

Welcome to PromptPacks (“we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit promptpacks.online or use our services.

 

By using our website, you agree to the practices described below.

 

 

 

1. Information We Collect

 

 

 

1.1 Personal Information You Provide

 

 

We collect the following information when you interact with our website, purchase digital products, or contact us:

 

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Account details (if you create an account)

 

 

Payment processing:

Payment information may be collected by us or by third-party payment processors. Payment processors may handle your card details securely and independently.

 

 

 

2. Information Collected Automatically

 

 

 

2.1 Cookies & Tracking Technologies

 

 

We automatically collect certain data using cookies, pixels, and analytic tools, including:

 

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on the website

  • Referral sources

 

 

You can control cookies through your browser settings.

 

 

2.2 Google Analytics

 

 

We use Google Analytics to understand how visitors use our site.

Google may collect:

 

  • Device information

  • Usage data

  • Geographic location (approximate)

 

 

Google processes this data according to its own Privacy Policy.

 

 

 

3. How We Use Your Information

 

 

We use your information to:

 

  • Provide and maintain our digital products and services

  • Process orders and payments

  • Create and manage user accounts

  • Improve website functionality and user experience

  • Provide customer support through messages or phone calls

  • Send important notices related to your purchases

  • Monitor website performance and analytics

 

 

We do not sell your personal data.

 

 

 

4. Legal Basis for Processing (UK GDPR)

 

 

Because you operate from the United Kingdom, we follow UK data protection laws.

We process your information based on:

 

  • Your consent

  • Contract necessity (to deliver purchased products)

  • Legitimate interests (analytics, fraud prevention, site functionality)

  • Legal obligations

 

 

 

 

5. Data Sharing

 

 

We may share your information with:

 

  • Payment processors

  • Analytics providers (e.g., Google Analytics)

  • Service providers who help run the website

 

 

We do not share your data with third parties for marketing unless you give explicit consent.

 

 

 

6. Data Storage & Security

 

 

We implement reasonable technical and organizational safeguards to protect your data.

 

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

 

 

7. User Accounts

 

 

Users may create accounts on PromptPacks.

If you choose to create an account, you are responsible for keeping your login details secure.

 

 

 

8. Your Rights (UK GDPR)

 

 

As a UK resident, you have the right to:

 

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

 

 

To exercise these rights, contact us using the details below.

 

 

 

9. Contact Information

 

 

At the moment, we are not using a dedicated email for privacy inquiries.

A contact email will be added here once available:

 

Email: support@promptpacks.online

 

Until then, please reach us through the website’s contact form or support options when available.

 

 

 

10. Changes to This Policy

 

 

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.​

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